Our Mission

By prioritising the city’s history, cultural values and identity, we aim to deliver fair, accessible and transparent municipal services, with a pioneering approach to local governance.

Our Vision

To ensure high-quality living standards through the services we deliver.

Fundamental Principles and Values

● Courtesy in service delivery

● Honesty, transparency, and accountability in management and service

● Fair distribution in service delivery

● Effective, efficient, and purposeful use of resources

● Institutional commitment to the public interest

● Applying the principle of localism in service production

● Considering social and environmental impacts in interventions in the city

● Using information and technology in service delivery

● Applying innovative methods in the creation and implementation of services

● Taking precautions by anticipating risks before problems arise

● Providing services with an ecological approach

● Promoting awareness of shared responsibility

● Establishing healthy and effective communication with city actors

● Applying a positive discriminatory approach in service production in areas where disadvantaged groups live in high concentrations

● Respecting people's lifestyles, rights, values, and beliefs